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Managing Challenging Situations

TCU is committed to providing a positive learning and working environment free from discrimination. In support of this commitment, TCU prohibits discrimination and harassment on the basis of age, race, color, religion, sex, sexual orientation, gender, gender identity, gender expression, national origin, ethnic origin, disability, genetic information, covered veteran status, and any other basis protected by law. Discrimination and harassment are incompatible with TCU’s mission to educate individuals to think and act as ethical leaders and responsible citizens in the global community, and can threaten the educational experience, careers and well-being of members of the TCU community, including employees, students, and visitors.


Prohibited Behaviors

Officers responsible for investigation and resolution

Duty to Report

How to report a complaint

Initial Inquiry

Investigation of a Complaint

Enhanced Process and Formal Resolution

Enhanced Process Outcomes

Appeals Options

Voluntary Informal Resolutions

Interim Measures


The Dean of Students staff members work with students, families, university staff, and faculty to assist in resolving situations that might impact student success. The Dean of Students team includes:

    • Dr. Karen Morgan, Dean of Students
    • Jeremy Steidl, Assistant Dean of Students and University Conduct Officer
    • Dr. Jessica Ledbetter, Assistant Dean of Students
    • Dave Cooper, Associate Director of Housing and Assistant Dean of Student
    • Crystal Page, Intake Coordinator, Dean of Students Office
    • Kathy Quiat, Administrative Assistant

A “dean on call” is available by calling Campus Police (817.257.7777) if an emergency occurs after business hours.

Dean of Students Office
The Harrison Building, Suite 1600
(817) 257-7926

Class Absence Verification

It is the responsibility of all TCU students to attend class sessions and complete academic assignments as scheduled.  Your faculty members will set classroom expectations; contact your faculty immediately should circumstances arise that affect your ability to meet these expectations.

Some faculty require verification of illness or other emergencies; the Dean of Students office can help.   Use the class absence verification link to upload your documentation and notify your faculty.  It is important for you to continue to communicate with your faculty before and after this verification occurs.

Official Absences

The dean’s office processes official University absences for students who are asked to miss classes by the University.   An official absence means that the faculty member is required to allow make-up work, and the absence cannot be detrimental to the student’s grade.  The University office organizing the event that requires the official absence will notify the Dean’s office about who and when the official absence occurs.   It remains the responsibility of the student to communicate with the faculty about missed assignments and material before the absence occurs.

Student of Concern form

We ask that anyone concerned about the well-being, success, or both of a student use the Student of Concern reporting mechanism. This form streamlines reporting by allowing faculty and staff to report a concern anytime.  We ask that faculty and staff contact TCU police in the event of an emergency at 817-257-7777.

Of course, we will always take a phone call from a faculty or staff member who wishes to report a concern (817-257-7926.)

Use this form to report concerns about a TCU student: Submit Student of Concern Form

The University has both informal and formal procedures which a student may follow when presenting grievances. A grievance is defined as any dispute or difference concerning the interpretation or enforcement of any provision of University regulations, policies, or procedures or state or federal laws applicable on campus. Administrators, faculty, and students are encouraged to resolve grievances informally and promptly, if possible. However, formal procedures may be followed when needed.

Informal and formal procedures for resolving a grievance involving discrimination or harassment are set forth in TCU’s Prohibited Discrimination, Harassment, Sexual Misconduct, and Retaliation Policy and Responding to Reports of Prohibited Discrimination, Harassment, Sexual Misconduct, and Retaliation Policy. For more information on these policies, contact the Title IX Officer or the University Ethics Officer. Contact information for the appropriate University compliance officer. Individuals who have questions about grievance procedures involving student conduct should contact the Dean of Student’s Office  (817-257-7926; The Harrison Suite 1600).